Case Delivery & Pick-Up


Interested in our complimentary case pick-up and delivery?

Our personal crew of drivers will stop at your office to pick-up and deliver your cases free of charge. Allow us to coordinate the logistics for you so you can focus on the management of your practice and patients. We can set up your office as a convenient daily stop or on an as-needed basis; you decide! If your office hours vary, and/or if you close at any time during a normal business day, we can accommodate you with a personal lockbox for confident and secure case storage.

Remember, to afford you and your patient the best experience possible, please coordinate your case due dates prior to the day of the appointment.

All dental offices outside the pickup and delivery area sending cases via courier only pay shipping for one-way direction. The ODL will ship your cases back using standard 2-day shipping service.

For your convenience, if you don’t have an established account with a courier, we’re able to provide you pre-printed labels for UPS. We simply apply a one-way shipping fee to your invoice; ODL continues to ship back at no charge to you!

If you’re interested in working with our lab for the first time and want to find out if your office falls within our complimentary pick-up and delivery range, call us at 800-851-8239.

Ottawa Dental Laboratory Locations